To utilize the latest features, it is essential to update the device to the most recent firmware. However, there may be instances where the update fails due to various factors. To perform the update, kindly follow the step-by-step instructions provided below.

 

Step1: Reboot the controller

Unplug the controller for ten seconds and then plug it back in. If it's possible, bring the controller closer to the router.

 

Step2: Reboot the router

Unplug the router for 1 minute and then plug it back in.

 

Step3: Click the pop-up to update

Please tap on the update prompt box again to initiate the firmware update.

 

 

Still need Help?

In case the above method doesn’t work for you, please contact our technical support team directly using the contact information below. We will respond to you by email within 12h after your message reaches us.

Email: Support@imolaza.com