Why This Happens:
Your controller appears offline in the app because it’s currently disconnected from WiFi. However, any previously set schedules will continue running since they’re stored locally in the controller’s memory.
How to Fix It:
-
Open the app and go to:
Settings → Controller Settings → Update Device WiFi -
Follow the on-screen instructions to reconnect your controller to your WiFi network.
-
Once reconnected, the status should update to "Online," and you’ll regain full app control.
Tip:
-
If the issue persists, try rebooting your router or moving the controller closer to your WiFi source to ensure a stable connection.
Still need help?
In case the above method doesn’t work for you, please contact our technical support team directly using the contact information below. We will respond to you by email within 12h after your message reaches us.
Email: Support@imolaza.com