To ensure access to the latest features, please update your device to the most recent firmware version. If you encounter update failures, follow these steps:

Step 1: Reboot Your Controller

1. Power cycle the device:

. Unplug the controller from power

. Wait 10 seconds

. Reconnect the power cable

2. Optimize positioning:

Move the controller closer to your WiFi router (if possible) to ensure strong signal strength

Step 2: Restart Your Network Equipment

1. Reboot your router:

. Disconnect the router's power

. Wait 1 full minute (this ensures complete reset)

. Restore power and wait for full reboot

Step 3: Initiate Firmware Update

1. Check for updates:

. When the update notification appears, tap the prompt immediately

. If no prompt appears, check the app's firmware update section manually

2. Begin installation:

. Ensure your device remains powered on and connected during the entire process

. Do not interrupt the update once started

Additional Troubleshooting Tips:

. Verify your WiFi network is stable (minimum 2-bar signal strength)

. Confirm the controller has adequate power supply

. Check for app updates in your device's app store

. If issues persist, contact our support team with:

  . Your controller model number

  . Current firmware version

  . Specific error messages received

Note: Failed updates may occasionally require factory reset. Please backup your settings before attempting this solution.

Would you like me to add visual guides or more detailed network diagnostic steps?

Still need Help?

In case the above method doesn’t work for you, please contact our technical support team directly using the contact information below. We will respond to you by email within 12h after your message reaches us.

Email: Support@imolaza.com